Security

UK-hosted. Per-tenant isolated. Honest about what we've certified.

We're not going to claim certifications we don't hold. Here's the truth about how SolarFleet is built, where it runs, and what we're working towards.

Controls in place today

UK-hosted infrastructure

All application servers, databases, and background workers run on Cloudflare's UK-region edge network. Data does not leave the UK in the ordinary course of operation.

Per-tenant database isolation

Every organisation gets its own dedicated database. Your operational data never shares a database with another customer. Tenant boundaries are enforced at the query layer, not just the application layer.

Credentials encrypted at rest

Integration API keys (SolarEdge, Solis Cloud, etc.) are encrypted with AES-256-GCM before being stored. The encryption key is a secret held only in our Cloudflare environment — not in the database.

Encrypted in transit

All traffic to solarfleet.io is served over TLS 1.3. HTTP Strict Transport Security (HSTS) is enforced. No plaintext endpoints.

Authentication & sessions

Passwords are hashed with bcrypt. Sessions are issued as signed HTTP-only, Secure cookies. Organisation-level roles (owner, admin, member) gate every API route.

Daily backups

Tenant databases are backed up daily with point-in-time recovery. Backups are encrypted and stored within UK infrastructure.

Compliance status

Different operators have different procurement requirements. Here's where we actually stand.

Compliant

UK GDPR

We process personal data under UK GDPR. See our privacy policy for the legal basis of processing and your rights as a data subject.

Working towards

SOC 2

We're not SOC 2 certified yet. We won't claim we are. The platform is designed against SOC 2 Type II control objectives and we're working towards formal audit readiness.

Not yet

ISO 27001

We don't hold ISO 27001. If it's a procurement requirement for your organisation, let us know — we'll talk about what we can provide in the interim.

Report a vulnerability

Think you've found a security issue? Email [email protected]. We acknowledge reports within one working day, investigate in good faith, and credit researchers who want to be named. Please don't use automated scanners against production accounts.